A-Z of waste & recycling
Answer all your Waste and recycling questions.
Under normal circumstances, each residential property can receive two booked waste services of their choice per financial year, at no extra cost. This could be:
During the COVID-19 pandemic Council will be providing two additional free booked waste services (each with a four cubic metre limit) to residents, for bookings that are scheduled for kerbside collection before 1 July 2020.
This service is for bulky household items that would otherwise not fit in your domestic bins. This includes furniture, whitegoods, mattresses (maximum of 2), televisions and computers.
The service is not for:
These items will not be collected.
Please place materials neatly in front of your property, clear of paths and driveways, the day before your booked service date.
Where possible we will recover and recycle your bulky waste. To help us recover and recycle material tell us how many of the below items you have when you book:
Be sure to follow the guidelines on the amount of waste materials. Examples of four cubic metres are:
For safety reasons please don’t stack waste materials higher than 1m or place items out that cannot be lifted by two people.
Using the booked waste service is easy. Read and agree to the Service Requirements and Terms and Conditions for the service you want.
Please note: Due to the popularity of the additional booked waste services, wait times have now increased to 3-6 weeks. Council is now looking at ways to try and reduce the wait times, in all zones, again. We thank you for your patience during this period.
Getting started - STEPS
Check out our frequently asked questions regarding booking a waste service HERE.