Call triple zero (000) if:

  • someone is seriously injured or in need of urgent medical help
  • your life or property is being threatened
  • you have just witnessed a serious accident or crime
  • you need to report a fire.

Get an Emergency Contact List to download

Create your emergency plan

Don't wait until an emergency strikes to make a plan. Download the Get Prepared app to help you get connected, get organised and get packing.

Download the Red Cross Get Prepared app. 


The following websites contain information relating to bush fire and emergency management in NSW:

Emergency Services - Blue Mountains Wide (Local):



Fires Near Me NSW

Local Rural Fire Service (RFS) Brigades

Facebook pages

Emergency Services – NSW






For non-urgent assistance:

  • Police
    • Springwood Police: 4751 0299
    • Katoomba Police: 4782 8199
    • Blackheath Police (station is not open 24 hours): 4787 8444
    • Lawson Police: 4759 1087
  • Flooding, storm damage: SES 132 500
  • Bush Fire Information Line: 1800 679 737
  • Bush fire and Emergency Management programs: 4780 5000
  • Blue Mountains Local Emergency Management Committee: 4780 5000
  • Bush fire mitigation works and hazard reduction on Council managed land: 4780 5000
  • Bush fire hazard complaints relating to any land (RFS): 4784 7444
  • Hazard reduction applications and approvals (RFS): 4784 7444