If you’ve been affected by a disaster you might be eligible for financial assistance.
We are here to help you get back on track after a bush fire. The information on this webpage will help you on the road to recovery. For information regarding business recovery, visit the Support for businesses affected by bush fires webpage.
Council may help with recovery operations including:
We have created a Bush Fire Recovery Guide which includes information on health and wellbeing, safety and site access, clean-up, waste disposal, financial assistance, replacing/repairing property, reporting hazards and more. Download the Bushfire Recovery Guide.
If your property has been impacted by bush fire call us on 4780 5000 for more information and to register for services.
The NSW Government's Emergency website also provides general information about emergency management in NSW, including recovery information and what services are available and how they are provided.
If you think your property has been impacted by bush fire call us on 4780 5000 for more information and to register for services.
The NSW Government's Emergency website also provides general information about emergency management in NSW, including recovery information and what services may be offered and how they are provided.
Council may help with recovery operations including:
Council services will be advertised at the time of the incident on this site and other media.
The Australian Red Cross has announced a range of grants for bushfire-affected individuals.
Applications open for cash grants until 30 June:
Emergency grant starting from $10,000 for people who have lost their primary place of residence, up to $20,000 for those experiencing hardship. There is no requirement for residents to provide evidence of expenditure.
Primary residence repair grant of $5,000 per household where the primary place of residence has not been destroyed but needs structural repairs (inc. walls, ceilings, windows, generators, water, septic or power infrastructure).
Re-establishment grant for owner-occupiers to assist with early stages of rebuilding. $30,000 to assist with early stages of rebuilding, available for bush fire affected properties which are your primary place of residence.
Find out more on the Red Cross webpage or call 1800 RED CROSS (1800 733 276).
Private landholders impacted by the 2019/2020 fires may be eligible to receive a grant to assist in rebuilding boundary fencing.
The grants are available to landholders who share their boundary with public land and recipients may receive up to $5000 per kilometre of replacement fencing. Grants can also be issued retrospectively.
Public land includes:
The grant is provided by the NSW Government’s ‘Supporting our Neighbours’ project.
To find out more call 1300 778 080 or visit the Local Land Services webpage.
Gateway Family Services have launched the Step by Step Recovery Support Service in the Blue Mountains, a free mobile support program. Step by Step is focused on wellbeing, providing immediate emotional and social support. The program can also help with accessing grants, dealing with applications, insurance issues and by linking people to other recovery resources and services.
To access the Step by Step Recovery Support Service call 0417 298 832 or email email@example.com. The Service is available Monday to Saturday, 9am-6pm. The service is flexible and customised. You can speak with a local support worker by phone, video call or other online tools - whatever technology you have available.
The NSW Government has announced ongoing accommodation support to bushfire affected people. The Government can offer assistance related to short term housing, rental bonds, advanced rental costs and finding accommodation.
Find out more on the NSW Government’s Disaster Housing Assistance Service webpage or call the Disaster Welfare Assistance Line on 1800 018 444.
Community members have the opportunity to make submissions into the Bushfire Royal Commission and NSW Bushfire Inquiry. A submission is a statement which assists in the gathering information relevant to the inquiry. The Royal Commission will run concurrently with the NSW Government’s Independent Inquiry into the 2019/2020 bushfires.
Submissions for the Bushfire Royal Commission are open until Friday, 3 April and can be made on the Royal Commission webpage. The Commission will also provide hard copy forms on request or verbally by calling 1800 909 826.
Submissions for the NSW Bushfire Inquiry are open until Friday, 27 March and can be made on the Inquiry webpage.
The Blue Mountains Bush Fire Mayoral Relief Fund was established in December to help Blue Mountains’ communities affected by recent bush fires to recover and rebuild. This registered fund allows the community to assist our local residents in their time of need. Read the Media Release.
Tax deductible donations to the Mayoral Relief Fund can be made out to:
BSB: 082 656 / Account Number: 46 179 2573
Name: Blue Mountains Bush Fire Mayoral Relief Fund
Thank you for donating to this significant local fund.
*Please check if our centres are open as services have been disrupted by the COVID-19 pandemic.
The ongoing extreme fire event around the Blue Mountains and across the State has had a devastating impact on local wildlife with major loss or destruction of fauna habitats, refuges and food sources. The Local Wildlife Need Your Help fact sheet lists some actions residents can take to provide a safe refuge for native fauna around your homes.
Bushland areas on your property may become vital wildlife refuges when adjacent reserves have been burnt. Don’t clear all the vegetation off your property – clear only as recommended by the RFS.
The Employee Assistance Program has also opened up their phone lines to all members of the community, not just those of us who are working for a participating employer, during this period. The Crisis Support Line is open 24/7 and can be reached on 1300 361 008.
Community Recovery Information Newsletters:
NSW Bush Fire Recovery Operations: